Microsoft this week released the “Digital Civilization Index” or “Digital Civility Index” which shows the level of civility of internet users or netizens throughout 2020. The results are concerning because they show that the level of civility of Indonesian netizens is very low.
The report, which is based on a survey of 16,000 respondents in 32 countries between April-May 2020, shows Indonesia is ranked 29th.
The civility referred to in this report is related to surfing behavior in cyberspace and social media applications, including the risk of spreading fake news or hoaxes, hate speech, discrimination, misogyny, cyberbullying, trolling or deliberate actions to provoke anger, micro-aggression, or acts of harassment against marginalized groups (certain ethnic or religious groups, women, diffable groups, LGBTQ groups, and others) to fraud, doxing or collect personal data to be disseminated in cyberspace to disrupt or damage someone’s reputation, to the recruitment of radical and terror activities, as well as pornography.
The survey found that 47 percent of those surveyed had engaged in online bullying, 19 percent even said they had been the target of bullying.
The groups most exposed to bullying on the internet are generation Z or those born between 1997-2010 (47 percent), millennial groups or those born between 1981-1996 (54 percent), generation X or those born between 1965-1980 (39 percent) and baby-boomers or those born between 1945-1964 (18 percent).
Indonesia remains the country with the least civilized netizens in Southeast Asia.
This Microsoft survey also shows that the level of civilization of netizens is currently at its lowest when compared to the same annual survey since 2016. Microsoft conducted this annual survey to encourage netizens to interact that is healthier, safer, and with mutual respect.
However, Microsoft also noted the great desire of netizens, namely 59 percent, for social media companies to help improve the level of civilization through various things. This value is equivalent to hoping that the media will play a role, namely 54 percent.
Meanwhile, those who hoped that the recovery would be carried out by the government reached 48 percent, 46 percent by educational institutions, and 41 percent by religious institutions.